📄 Terms of Service

PLEASE READ THESE TERMS CAREFULLY

By using our website or services, you agree to these Terms.

1. AGREEMENT TO TERMS

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User”, “Customer”, “you”) and Baseline Scaling, operated by Ecomera Limited (“Company”, “we”, “us”).

By accessing or using our Services, you confirm that:

You have read and understood these Terms

You agree to be bound by them

You are at least 18 years old

If you do not agree, you must not use our Services.

2. SERVICES

We provide:

Website design

Lead generation systems

Automation tools

Marketing systems for businesses

Services are delivered digitally and timelines may vary depending on the scope agreed with the client.

We reserve the right to modify or discontinue any part of the Services at any time.

3. USE OF SERVICES

You agree to:

Use Services only for lawful purposes

Not misuse, disrupt, or attempt unauthorized access

Provide accurate and complete information

You are responsible for all activity under your account.

4. PAYMENTS & BILLING

By purchasing Services, you agree to:

Pay all fees as agreed

Authorize recurring billing where applicable

Billing Terms:

Subscription services (e.g. $297/month or as stated) renew automatically

Payments are charged on a recurring basis unless cancelled

Failed or late payments may result in suspension or termination

Cancellation:

You may cancel your subscription at any time

Cancellation must be made before the next billing cycle

No partial refunds for unused time in a billing period

5. REFUND POLICY

Refunds apply only to incomplete services.

An “incomplete service” is defined as a service that has not been delivered, activated, or made accessible.

Once a service has been delivered, activated, or access has been granted, it is considered complete and non-refundable.

6. NO GUARANTEES

We aim to improve business performance, but:

Results are not guaranteed

Lead volume and outcomes vary based on market conditions, effort, and external factors

7. INTELLECTUAL PROPERTY

All content, systems, designs, and materials remain the property of Ecomera Limited.

You may not:

Copy

Resell

Reverse engineer

Distribute

Without prior written consent.

8. CUSTOMER DATA

You retain ownership of your data.

You grant us permission to:

Use data to provide services

Improve systems

Maintain and operate functionality

You are responsible for ensuring your data complies with applicable laws.

9. SMS COMMUNICATIONS (A2P COMPLIANCE)

By submitting your information through our website forms, you expressly consent to receive SMS messages from Baseline Scaling related to your inquiry, services, or account.

These messages may include appointment confirmations, service updates, and responses to your requests. We do not send unsolicited messages.

Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP. For assistance, reply HELP or contact us directly.

Consent to receive SMS messages is not a condition of purchase.

We do not sell, rent, or share your phone number with third parties for marketing purposes.

10. THIRD-PARTY SERVICES

Our Services may integrate with third-party platforms.

We are not responsible for:

Third-party tools or services

External platforms

Their policies, uptime, or performance

11. DISCLAIMER

All Services are provided “as is” without warranties of any kind.

We do not guarantee:

Specific results

Continuous availability

Error-free operation

12. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

We are not liable for:

Loss of profits, revenue, or data

Indirect or consequential damages

Total liability is limited to the amount paid in the last 3 months.

13. TERMINATION

We may suspend or terminate access if:

You violate these Terms

Payments fail or are disputed

You may cancel your use of Services at any time.

14. ACCURACY OF INFORMATION

We do not guarantee that website content is:

Accurate

Complete

Current

We may update content at any time without notice.

15. EXTERNAL LINKS

We are not responsible for third-party websites linked from our platform.

Use of external sites is at your own risk.

16. GOVERNING LAW

These Terms are governed by the laws of Hong Kong SAR.

17. CHANGES TO TERMS

We may update these Terms at any time.

Continued use of Services constitutes acceptance of updated Terms.

18. PRIVACY POLICY

Your privacy is important to us.

We:

Collect only necessary personal information

Use data solely to provide and improve our services

Protect data using commercially reasonable safeguards

We do not sell personal information.

We may disclose data only:

When required by law

To operate and maintain our services

You may refuse to provide personal data, but some services may not function properly.

19. COOKIE POLICY

We use cookies to enhance user experience.

Types of cookies:

Necessary cookies → enable core functionality

Functionality cookies → remember preferences

Analytics cookies → track usage for improvements

Third-party cookies → used for integrations and marketing

You can disable cookies in your browser settings.

20. ACCEPTANCE

By using our website and services, you agree to:

These Terms of Service

Our Privacy Policy

Our Cookie Policy

21. CONTACT

Company: Ecomera Limited (Baseline Scaling)
Email: [email protected]
Phone: 0634386550

Address:
Unit 1603, 16th Floor
The L. Plaza
367–375 Queen’s Road Central
Sheung Wan, Hong Kong

Business Registration No: 77853882